Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Course Overview

Last Updated: 27 09 2025

The Implementation Cisco Advanced Call Control and Mobility Services (CLACCM) course is designed for IT and networking professionals Seeking to master advanced call control features and mobility solutions within the Cisco Unified Communication environment. This course dives deeply into essential topics such as global call routing, global dial plan replication, SIP URI call routing, Cisco Unified Mobility, and Cisco Extension Mobility. You will also gain hands-on experience with major gateway technologies like call admission control, time-of-day routing, call coverage strategies, Cisco Unified Communications Manager Express, and SRST. 

The course goes beyond principles, signalling, and media protocols, offering practical knowledge on the deployment of Cisco Unified Border Element (CUBE), and how to apply a reliable communication solution for both on-premises and remote workforces. This is an ideal option for professionals aiming to succeed in the 300-815 CLACCM v1.2 exam, Cisco Collaboration Specialist - Collaboration Call Control, and an important step towards achieving the Mobility Implementation certification. This certification is also recognized as a concentration exam for the CCNP Collaboration credential.  

If you want to sharpen your skills with industry-relevant, specialist-level instructions, SSDN Technologies is recognized as the best training company. This course is delivered by experienced trainers and includes interactive, real-world labs to help you ensure job readiness and certification. 

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Learning Options for You

  • Live Training (Duration : 40 Hours)
  • Per Participant

Fee: On Request

Course Prerequisites

Attendees should meet the following prerequsites:

  • Internet web browser usability knowledge and general computer usage
  • Basic understanding of networking technologies
  • Basic understanding of voice and video

Learning Objectives

The CLACCM (Implementing Cisco Advanced Call Control and Mobility Services) course dives deep into advanced call control, mobility, and dial plan configuration within Cisco Unified Communications Manager (CUCM). Learners will explore complex call routing, digit manipulation, globalized call routing, and call admission control to ensure seamless communications. The course also covers mobility services such as Extension Mobility, Device Mobility, and Mobile Connect. Through hands-on labs, participants will configure and troubleshoot advanced features to optimize enterprise collaboration networks. This training equips learners with the knowledge to enhance CUCM deployments, improve call routing efficiency, and support advanced mobility requirements for modern enterprises.

Target Audience

  • Collaboration engineers and administrators
  • Network engineers working with enterprise collaboration
  • System engineers managing Cisco Unified Communications Manager (CUCM)
  • Professionals preparing for Cisco Collaboration certification exams

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